Here at Garden Loans, we strive to offer the very best service for all our customers. We cannot say that we are the perfect provider, but we are continuously making our efforts to become the best, and along with these are our promises to our customers.
1. We will treat everyone with respect and courtesy, no matter your status in life, your credit standing, or financial situation.
2. We will never place any unsolicited calls on you, nor will we bombard you with letters and spam emails. We will never contact you more than necessary, and try our best to only contact you at your own convenience.
3. We will give you an honest assessment of your situation. We will never trick you into confusing jargons and terminologies, and let you know the ups and downs of any deal you’re getting into.
4. We will always be honest and transparent about our rates. Rest assured that there will never be any surprise or hidden charges. You will know from the beginning just how much you need to pay monthly, and as long as you keep up with the repayment terms, this amount will never change.
5. We will never just take away your vehicle without prior notice. If you’ve skipped a few payments, we will remind you about it and will always try to come up with a reasonable solution. We will never perform any action without letting you know in advance, especially if repossession becomes unavoidable. Should this unfortunate event occur, we promise to resolve this peacefully, and never in any way will we harm you while taking away your vehicle.
6. We will give you absolute freedom on your decisions. While we are here to guide you in every step of the way, the last say will still come from you.